BitMart : Simple and Secured Cryptocurrency Exchange Platform

Temps de lecture : 13 minutes

Introduction to BitMart

BitMart is a cryptocurrency exchange platform founded in 2017 to facilitate the secured and efficient exchange of various digital assets. It is positioned in a dynamic market where ease of use and security are crucial for traders and investors.

BitMart features

BitMart’s key features include:

  1. Wide selection of digital assets: BitMart offers an extensive variety of cryptocurrencies available for trading, covering both major cryptocurrencies such as Bitcoin (BTC) and Ethereum (ETH), as well as many lesser-known altcoins.
  2. Secured platform: Security is a top priority for BitMart, with measures such as two-step verification (2FA) for user accounts and advanced protocols for protecting funds against cyberattacks.
  3. Intuitive user interface: BitMart’s interface is designed to be user-friendly, making it easy for both novice and experienced traders to navigate and use its features.
  4. Advanced trading features: BitMart offers advanced trading tools such as limit orders, market orders, as well as charts and technical analysis to help users make informed decisions when trading.
  5. Responsive customer support: Customer service is available to help users resolve problems and answer questions about the platform and current transactions.
  6. Mobile app: BitMart offers a mobile app that enables users to trade and manage their accounts from their mobile devices, providing additional flexibility for trading while traveling.
  7. Referral program: BitMart offers a referral system thanks to which users can earn rewards by inviting new users to join the platform.

These features make BitMart an attractive platform for traders looking to explore and invest in a diverse range of cryptocurrencies, while benefiting from enhanced security and efficient customer support.

How BitMart works

BitMart functions as a cryptocurrency exchange platform where users can buy, sell and trade a variety of digital assets. Its interface allows users to do a number of things, such as:

  1. Registration and verification: Users register with BitMart by creating an account. They may be required to go through an identity verification process depending on the platform’s requirements to access certain advanced features.
  2. Depositing funds: Once registered and verified, users can deposit funds into their BitMart account using various cryptocurrencies supported by the platform.
  3. Trading: Users can then browse through the markets available on BitMart to buy and sell cryptocurrencies. BitMart offers different types of trading orders, such as limit orders and market orders, to enable users to specify the price and time at which they wish to execute their trades.
  4. Security: BitMart uses advanced security protocols to protect user funds and personal data. This often includes the use of two-step verification (2FA) to secure account access.
  5. Withdrawals: Users can withdraw their funds on BitMart using the cryptocurrencies available on the platform. This can be subject to withdrawal fees that may vary depending on the cryptocurrency and the amount withdrawn.
  6. Customer support: BitMart offers responsive customer support to help users resolve technical issues, answer questions about transactions and provide general assistance regarding the use of the platform.
  7. Developments and updates: BitMart continues to develop its platform by introducing new features, enhancing the user experience and strengthening security to keep pace with changes in the cryptocurrency market.

So BitMart acts as an interface between users and the cryptocurrency markets, facilitating the secured and efficient trading of digital assets while offering advanced tools and customer support to help users make the most of their investments.

BitMart features

BitMart offers several key features aimed at facilitating cryptocurrency trading and enhancing the user experience. These features include:

  1. Cryptocurrency trading: BitMart allows users to buy, sell and trade a wide range of digital assets, including major cryptocurrencies such as Bitcoin (BTC) and Ethereum (ETH), as well as many lesser-known altcoins.
  2. Advanced order types: The platform offers advanced options for trading orders, including limit orders, market orders, stop orders and stop-limit orders. These options enable traders to specify precise conditions for the execution of their trades.
  3. Intuitive user interface: BitMart offers a user-friendly interface designed to be accessible to beginners and experienced traders. Integrated charts and technical analysis tools help users to make informed trading decisions.
  4. Mobile app: BitMart offers a mobile app available on iOS and Android, enabling users to trade and monitor their investments even when they are not at home. The app offers a similar experience to the web platform, with an interface adapted to mobile devices.
  5. Enhanced security: BitMart focuses on the security of user funds and data. The platform uses two-step verification (2FA) to secure accounts, and adopts advanced security protocols to protect against potential threats such as cyber-attacks.
  6. Responsive customer support: BitMart offers efficient customer support accessible via multiple channels, including live chat on the platform and email support. Customer service is available to answer users’ questions and quickly resolve any problems.
  7. Referral program: BitMart offers a referral program where users can earn rewards by recommending the platform to new users. This can include financial incentives or special benefits based on the activities of referred users.

These features make BitMart an attractive platform for traders and investors looking to capitalize on the opportunities offered by the cryptocurrency market, while benefiting from advanced tools, enhanced security and responsive customer support.

Use of cryptocurrencies

BitMart uses cryptocurrencies in several ways to facilitate transactions and operations on its platform:

  1. Trading: BitMart’s main function is to enable cryptocurrency trading. Users can buy, sell and trade a variety of digital assets directly on the platform using different cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), and other available altcoins.
  2. Payments: BitMart allows users to make payments and transactions using cryptocurrencies. This includes depositing funds into the BitMart cryptocurrency account, as well as using these funds to purchase other cryptocurrencies or make withdrawals.
  3. Fees and commissions: On BitMart, trading fees and other associated charges can often be paid using the specific cryptocurrency involved in the transaction. For example, trading fees can be deducted from the user’s cryptocurrency account balance.
  4. Security and verification: BitMart also uses blockchain technologies to secure transactions and user data. The blockchain enables every transaction carried out on the platform to be transparently verified and recorded, reinforcing security and traceability.
  5. Integrations and partnerships: BitMart can collaborate with other blockchain-based projects or platforms to facilitate advanced functionalities such as staking, yield farming, or other forms of advanced cryptocurrency use beyond simple trading.

To sum up, BitMart leverages cryptocurrencies as a means of payment, a trading tool and a security pillar to offer its users a complete and secured digital asset experience.

The BitMart mobile app

BitMart’s mobile app is designed to offer users an accessible and intuitive cryptocurrency trading experience directly from their iOS or Android devices. It offers the following features:

  • User-friendly interface

The BitMart mobile app features a user-friendly interface tailored to mobile users. It is designed to be intuitive and easy to navigate, allowing users to move easily from one feature to another without difficulty.

  • Cryptocurrency trading

Users can carry out cryptocurrency trading transactions directly from the app. They have access to a full range of cryptocurrencies available on the BitMart platform, enabling them to buy, sell and trade digital assets in real time.

  • Advanced order types

The mobile app supports several advanced order types, such as limit orders, market orders, stop orders and stop-limit orders. This enables users to specify precise conditions for the execution of their trades and optimize their trading strategies.

  • Integrated portfolio

BitMart offers an integrated wallet in its mobile app, enabling users to easily manage and monitor their cryptocurrency balances. They can view their assets in real time and make deposits or withdrawals directly from the app.

  • Enhanced security

To ensure the security of users’ funds and information, the BitMart mobile app uses advanced security measures such as two-step verification (2FA). This adds an extra layer of protection against unauthorized access.

  • Real-time notifications

Users can set up real-time notifications to track market prices, order movements and other important events on the platform. This enables proactive management of trading activities even when not connected to the application.

  • Customer support

The mobile app offers easy access to BitMart customer support. Users can contact customer service via the app to get help with transactions, resolve technical issues or ask general questions about using the platform.

  • Regular updates

BitMart regularly updates its app to introduce new features, improve performance and security, and incorporate user feedback. Updates aim to maintain an optimal user experience and keep pace with developments in the cryptocurrency market.

In summary, the BitMart mobile app offers a complete solution for cryptocurrency traders, enabling them to efficiently manage their investments and take advantage of market opportunities while benefiting from enhanced security and responsive customer support.

BitMart pricing and fees

Pricing and fees at BitMart may vary depending on the type of transaction and asset traded.

Trading fees

Bitmart charges a trading fee for each transaction carried out on the platform. Trading fees are generally calculated as a percentage of the total transaction amount. This percentage may vary depending on the trading volume of the user’s account over a given period. Usually, trading fees are lower for traders with higher trading volumes.

Deposit and withdrawal fees

  1. Deposit fees: BitMart generally does not charge fees for cryptocurrency deposits on the platform. However, it’s important to check specifically for each type of cryptocurrency as some tokens may have specific deposit fees.
  2. Withdrawal Fees: BitMart charges a withdrawal fee when a user transfers funds from their BitMart account to an external wallet. Withdrawal fees vary depending the cryptocurrency and may be adjusted according to market conditions and network charges.

Other fees

  1. Specific Platform Fees: BitMart may charge fees for the use of specific features or advanced services on the platform. These may include fees for the use of advanced trading services, new token listing options, or other customized services.
  2. Conversion Fees: When users exchange one cryptocurrency for another on BitMart, conversion fees may be applied. These fees are generally minimal but may vary depending on the trading pair and market conditions.

Adjustments and fee policy

BitMart reserves the right to adjust fees at any time according to market conditions and platform performance. Users are encouraged to regularly consult the fees section on the BitMart website or in the mobile app for the latest information on specific pricing.

So BitMart offers a competitive fee structure for cryptocurrency trading, with trading fees calculated according to volume and deposit/retainer fees based on the specific cryptocurrency used. Users are advised to check the specific fees applicable to their transactions and be aware of any fee adjustments that may arise.

Advantages and disadvantages of BitMart

BitMart has several advantages and disadvantages that are important to consider before choosing this cryptocurrency exchange platform:


  1. Wide choice of assets: BitMart offers a wide range of digital assets available for trading, allowing users to explore and invest in a variety of cryptocurrencies, including major ones like Bitcoin and Ethereum as well as many lesser-known altcoins.
  2. User-friendly interface: The platform offers an intuitive, user-friendly interface, suitable for both novice and experienced traders. This makes it easy to navigate and use advanced trading features.
  3. Advanced features: BitMart offers advanced trading tools, such as limit orders, market orders, as well as detailed technical and charting analysis to help users make informed decisions.
  4. Enhanced security: BitMart focuses on the security of user funds and data, using advanced security protocols such as two-step verification (2FA) to protect user accounts from unauthorized access.
  5. Mobile app: BitMart’s mobile app enables users to trade and manage their investments on the move, offering increased flexibility and accessibility for cryptocurrency trading.
  6. Responsive customer support: BitMart offers efficient customer support via multiple channels, including live chat and email support, to help users quickly resolve issues and answer questions.
  7. Referral program: BitMart offers a referral program enabling users to earn rewards by inviting new users to join the platform, which can provide an additional source of revenue.


  1. Transaction fees: Transaction fees on BitMart may be considered relatively high by some users, especially for small transactions or for specific cryptocurrencies. It’s important to check specific fees before making any transactions.
  2. Potential complexity: For new users, using advanced trading features can be complex and require knowledge, especially if the user has no prior experience in cryptocurrency trading.
  3. Fee variability: Fees on BitMart can vary depending on the type of transaction, the volume handled and market conditions. This can make it difficult to accurately predict the costs associated with trading on the platform.
  4. Market risks: Like any cryptocurrency exchange platform, BitMart exposes users to the risks inherent in fluctuating digital asset prices, as well as risks associated with security and account management.

As such, BitMart offers a robust platform for cryptocurrency trading, with a wide range of features and solid customer support. However, users should be aware of the associated fees and potential challenges associated with the complexity of advanced trading. It is advisable to compare BitMart with other platforms and assess its specific advantages and disadvantages according to individual cryptocurrency trading needs.

Referral system

BitMart offers an attractive referral system that enables users to earn rewards by inviting new users to register and trade on the platform.

How does the referral system work?

  1. Program registration: Existing BitMart users can sign up for the referral program by obtaining a unique referral link to share with their friends, network or audience.
  2. Inviting new users: Sponsoring users invite new users to register on BitMart using their referral link. This link tracks new registered who have been referred by the sponsor.
  3. Sponsor rewards: When a new user registers on BitMart using the sponsor’s referral link, the sponsor can receive various types of rewards. These rewards may include commissions on trading fees generated by the referral’s transactions, bonuses based on the referral’s trading volume, or other specific incentives.
  4. Conditions and limitations: Specific conditions of the referral program, such as reward amounts and criteria for obtaining them, may vary. It is important that users consult the terms and conditions of the referral program on the BitMart website for detailed information.

Benefits of this system

  • Passive income opportunity: The referral program offers users the opportunity to generate passive income by inviting new users to join the platform.
  • Network expansion: By inviting new users, sponsors contribute to the expansion of the BitMart community, which can also benefit the liquidity and diversity of assets available on the platform.
  • Flexibility and accessibility: The referral system is easy to use and accessible to all BitMart users, enabling them to benefit from rewards based on their ability to invite new users.

BitMart’s referral system provides an additional incentive for existing platform users to actively recommend BitMart to others. This contributes to the growth of the BitMart community while offering tangible benefits in the form of financial rewards for sponsoring users.

Customer reviews

Customers’ opinions of BitMart can vary according to their individual experiences. Here is a summary of the main positive and negative points often mentioned by users in online reviews:

Positive points

  1. Wide selection of assets: Many users appreciate the diversity of cryptocurrencies available on BitMart, allowing them to explore and invest in a wide range of digital assets.
  2. User-friendly interface: Many find BitMart’s interface intuitive and easy to use, making trading and account management easy, even for beginners.
  3. Enhanced security: The security of user funds and data is often highlighted as a positive aspect, with the use of two-step verification (2FA) and other advanced security measures.
  4. Responsive customer support: Some users appreciate BitMart’s efficient customer service, which is available to answer questions and resolve problems quickly.
  5. Mobile app: BitMart’s mobile app is often praised for its functionality and ease of use, enabling users to trade and monitor their investments on the move.

Negative points

  1. High fees: One point often criticized is BitMart’s fee structure, deemed by some to be relatively high compared to other competing platforms. This includes trading fees, deposit and withdrawal fees, and other associated charges.
  2. Technical problems: Some users report occasional technical problems, such as delays in order execution or problems accessing the platform, although this can vary depending on network load and platform updates.
  3. Uneven customer experience: There are reports of uneven customer experience, where some users experience difficulties with customer service or account verification processes, although BitMart generally strives to improve these aspects.
  4. Market volatility: As with any cryptocurrency trading platform, users should be aware of the risks associated with price volatility and market fluctuations in digital assets.

As such, customer reviews of BitMart are varied and often depend on individual needs, user experience and expectations of a cryptocurrency trading platform. New users are advised to consult several sources of reviews and do their own research before deciding to use BitMart or any other trading platform.

Future developments and prospects

BitMart’s future developments and prospects aim to strengthen its position in the competitive field of cryptocurrency exchange platforms and meet the growing needs of users.

Current developments :

  1. Platform improvements: BitMart continues to develop and improve its trading platform, adding new features and optimizing the user experience. This may include user interface updates, security and performance enhancements, as well as advanced trading features.
  2. Asset range expansion: BitMart is looking to expand the range of digital assets available on its platform, adding new cryptocurrencies and tokens based on promising blockchain projects. This gives users access to a greater diversity of investments.
  3. Integrating new technologies: As the cryptocurrency market evolves, BitMart is exploring the integration of new emerging technologies such as DeFi (decentralized finance), NFTs (non-fungible tokens), and other blockchain innovations that could offer new investment and trading opportunities.

Future prospects :

  1. Geographic expansion: BitMart could consider geographic expansion to reach new markets and increase its user base on a global scale. This could include adapting to specific local regulations and offering services tailored to different jurisdictions.
  2. Strategic partnerships: The platform could seek strategic partnerships with other blockchain industry players, including projects, exchanges, technology providers and financial institutions, to strengthen its ecosystem and offer integrated solutions.
  3. Education and awareness: BitMart could step up its efforts to educate users about cryptocurrencies, transaction security and trading best practices. This would help build user confidence and promote responsible use of the platform.
  4. Continuous innovation: As a constantly evolving technology sector, BitMart is committed to remaining at the forefront of innovation in the digital asset space. This could include the development of new features based on AI (artificial intelligence), blockchain and other emerging technologies.

BitMart displays an ambitious roadmap for the future, focused on continuous improvement of its platform, expansion of its services, and adaptation to trends and innovations in the cryptocurrency market. Users can expect to see significant developments aimed at enriching the trading experience and positioning BitMart as a key player in the global blockchain ecosystem.

Alternatives to BitMart

BitMart operates in a highly competitive sector where several other cryptocurrency exchange platforms are fighting over the same customer base. Its main competitors are :

  1. Binance: Binance is one of the world’s largest cryptocurrency exchange platforms, offering a wide range of trading services, including derivatives and options.
  2. Coinbase: Coinbase is a popular platform, especially in the United States, that facilitates the buying, selling and secured storage of several popular cryptocurrencies.
  3. Kraken: Kraken is another major US-based exchange platform, renowned for its robust security and range of available cryptocurrencies.
  4. Huobi Global : Huobi is a global exchange platform offering a variety of services, including derivatives and an extensive range of cryptocurrencies.
  5. OKEx: OKEx is a global platform offering a wide range of cryptocurrency trading services, including margin and futures trading options.
  6. KuCoin: KuCoin is an exchange platform distinguished by its wide selection of cryptocurrencies and user-friendly interface.
  7. Bitfinex: Bitfinex is a well-established exchange platform, known for its advanced trading features and cryptocurrency lending options.

Differentiation and positioning

Each of these competitors has its own strengths and strategies for attracting and retaining users. Some focus on security and asset diversity, while others stand out for their advanced trading features or specific geographic presence. BitMart must continually innovate and improve its services to remain competitive in this dynamic landscape of cryptocurrency exchange platforms.

Here’s a table comparing the main features of BitMart and its competitors:

Features / Platform BitMartBinanceCoinbaseKrakenHuobi GlobalOKExKuCoinBitfinex
Asset selection LargeVery largeLargeLargeLargeVery largeLargeLarge
Trading feesVariable, volume-dependentVariable, sliding scaleVariableVariableVariableVariableVariableVariable
SecurityAdvanced security measuresVery highHighVery highHighHighHighHigh
User interfaceUser-friendly mobile applicationUser-friendly mobile applicationUser-friendly mobile applicationUser-friendly mobile applicationUser-friendly mobile applicationUser-friendly mobile applicationUser-friendly mobile applicationAdvanced
Advanced features YesYesYesYesYesYesYesYes
Customer support GoodVery goodGoodVery goodGoodGoodGoodGood
Trading optionsYesYesYesYesYesYesYesYes
Deposit/withdrawal feesVariableVariableVariableVariableVariableVariableVariableVariable
Recent innovationsDevelopment of new featuresLaunch of new cryptocurrencies Integration of new cryptocurrenciesExpansion of services and derivativesDevelopment of decentralized finance Expansion of derivatives Launch of new cryptocurrencies Platform improvements


To conclude, BitMart positions itself as a solid platform for cryptocurrency trading, offering a secured and varied experience for users looking for diversified trading options.

BitMart stands out in the cryptocurrency trading platform market for its wide selection of digital assets, secured platform and intuitive user interface. By facilitating secured and efficient trading while offering advanced tools and responsive customer support, Bitmart meets the varied needs of traders and investors.

Despite potentially higher fees and occasional technical challenges, BitMart’s ongoing commitment to improving its services and developing new features promises to further strengthen its position in the field. For those looking for a reliable platform to explore and invest in cryptocurrencies, BitMart positions itself as a solid option to consider.

Our opinion on BitMart

BitMart is a recommended platform for experienced traders and investors interested in diversifying their cryptocurrency portfolio. However, beginners may find the platform initially complex due to its important range of features and advanced trading options.


  1. What are the fees on BitMart? Fees on BitMart include trading fees, withdrawal fees and fees for specific features.
  2. Is BitMart secure? Yes, BitMart uses advanced security measures to protect user funds and personal information.
  3. How can I contact BitMart customer support? BitMart customer support is available via several channels, including live chat on the platform and by email.


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Picture of Clémence Gautier

Clémence Gautier

Étudiante en master de traduction anglais/espagnol et stagiaire chez Coinaute

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